Salary Range: $40,000 to $67,500 Remote/Hybrid/On-Site: Hybrid, Columbia, SC or Columbus, GA
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
What does it take to be successful at Aflac?
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
What will you be doing in this role?
- Understanding of commissions, production credit, bonuses, the sales organization and structure
- General understanding of basic bookkeeping or accounting concepts and terminology, and the ability to perform basic math calculations
- Excellent oral, written, and interpersonal communication skills to interact effectively with internal and external customers internal and external customers
- Proficiency and experience using Microsoft Office suite software and Business Objects
Education & Experience Required
- Bachelor’s Degree in Business Administration or related field
- 0 to 2 years of related work experience
Or an equivalent combination of education and experience
Education & Experience Preferred
- 1 year of related work experience
- 1 year of experience as Contract Specialist, Sales Compensation Specialist or Agent Validation Specialist
Principal Duties & Responsibilities
- Under general supervision, develops relationships and serves as a dedicated resource to resolve routine service requests for brokers as it relates to sales contracting, compensation, acquisitions, and production, including but not limited to agent validation, billing/premium, commission setup and errors, retro corrections, and production credit; prepares supporting documentation and performs research for escalated items
- Partners with Group Underwriting in the negotiation and preparation of custom contracts and commission packages for premier brokers; partners with state offices, field force, and broker contacts to confirm enrolling or commissioned agents; verifies contracting/licensing and confirms/declines eligibility; confirms commission packages and splits; tracks and monitors special commission arrangements related to custom cases, pre-enrollment advances, platform fees/cost, per diem payments and third party fees; reviews and processes invoices
- Processes hierarchy promotions, demotions, and changes to commission setups; processes changes to Broker/Agent of Record (BOR/AOR); determines how these changes will affect inforce and new business going forward; completes all required system changes needed as a result of these changes; responsible for processing and adjudicating all broker of record (BOR) requests submitted; identifying and enacting changes in commission payments as a result of BOR; prepares documents for imaging; maintains an up-to-date procedures manual that provides accurate step-by-step procedures to accomplish all assigned tasks
- Prepares communications critical to the field force, payroll accounts, brokers and WWHQ staff on all related matters to ensure that all pertinent parties are well informed and knowledgeable of all aspects that impact desired outcomes requiring a quick turnaround as needed; prepares legal agreements from established documents including assignment of commissions
- Provides action requests to other departments and/or team members to ensure associates’ records are accurate; monitors associates’ records or department reports to ensure criteria for compensation and other incentive/program eligibility is maintained; performs research and calculations to confirm account status, determine under payments or overpayments; prepares the required documentation to generate payment and/or notification; works with management and the Legal Department to determine the appropriate action to be taken to recoup overpayments and/or other payments due to the organization from associates
- Reviews daily, monthly, and/or quarterly transaction reports and statements; adjusts and/or reimburses deductions and withholdings; prepares debit /credit requests to reconcile and balance monthly deduction, withholding and statement accounts and reports; maintains transaction records to support and validate year-end transaction roll-up and reports
- Performs other duties as required
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circ*mstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $40,000 to $67,500.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.
